Frequently Asked Questions

Yes, group and individual packages will be valid for a maximum period of 45 days after your first class.

No, all the packages we sell are personal. If you are unable to complete your hours for any reason, we cannot transfer the time to another student.

Our Rio de Janeiro unit is located at Avenida Nossa Senhora de Copacabana 661, room 207, on the main street of Copacabana, close to the beach (posto 4) and the Siqueira Campos subway station. And our São Paulo unit is at Avenida Paulista, 509, Conjunto 1813. Our Barra da Tijuca unit (Rio de Janeiro) is at Centro Empresarial Barra Shopping, Avenida das Américas, 4200, room 228a, with easy access to the BRT and Barra Shopping. And our Florianópolis unit is at Rua Jerônimo Coelho, 293, room 1201, in the city center.

Yes, with every package you buy, you are entitled to a book, which we will deliver to you. The teacher may use other materials in class. We will not charge you for that.

In each group package, we give the student one chance to reschedule a class, if we are notified at least 24 hours before the class begins. With the individual package, the student can reschedule two classes, also if we are notified at least 24 hours before the class begins.

If you are in private classes and cannot attend, we allow 2 reschedules per 10-hour package. But if you want to use the cancellation policy, you must notify us 24 hours in advance, or the class will be lost.

For our latest schedule, we ask that you contact us through our website so our staff can inform you about our group class times.

We accept (almost) all foreign debit and credit cards, PIX, PayPal, bank transfers, and cash.